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Zemen Bank New Job Vacancies 2024

Zemen Bank New Job Vacancies 2024

  • Job type: Full-time
  • Job place: On-site
  • Deadline: June 22, 2024
  • Workplace: Addis Ababa, Ethiopia
Zemen Bank is inviting interested and qualified candidates to apply for new job openings. As a private financial institution, Zemen Bank was established to deliver effective, efficient, and comprehensive banking services, with a particular focus on providing women with financial access. The bank is committed to development, business growth, and profitability to fulfill the expectations of all stakeholders. The company strictly adheres to the laws and regulations of its operating jurisdiction and follows the guidelines and rules set by the regulatory authorities of the Federal Republic of Ethiopia. Since commencing operations in October 2008, it consistently reviews its corporate governance system to align with both international and local best practices.
Position 1: Senior Officer, Help Desk
Educational:
  • Bachelor’s/ B.Sc. Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
 Minimum Work Experience:
  • At least 4 years relevant experience with 2 years as Officer level I or equivalent.
This position is responsible for responding to requests for technical assistance in person, via phone, chat or email and following up with customers and users to ensure complete resolution of issues.
  • LocationAddis Ababa,
Position 2: Section Head, Call Center
Education:
Bachelor’s/ B.Sc. Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
Experience:
At least 5 years’ relevant experience with 2 years’ experience as Senior Officer/ 1 year as Principal officer in a Supervisory role.
This position is responsible for serving customers and conducting customer relations and ensuring customer satisfaction with full effort and maximum care, selling the products and services of the bank, acquiring new customers, and opening and maintaining customer accounts coordinating inbound and outbound calls within the Bank.
  • Location: Addis Ababa
Position 3: Section Head, IT Risk
Education:
  • Bachelor’s/ B.Sc. Degree in Computer science; Information Technology; the relevant field and relevant Risk Management certification
Experience:
  • At least 5 years relevant experience with 2 years’ experience as Senior Officer/ 1 yr as Principal officer in a Supervisory role
This position is responsible for supporting the Manager, Operational and Information Technology Risk in information technology risk management procedures, ensuring risk management oversight; establishing and managing the security policy framework and relevant standards; and overseeing applicable security, privacy, contractual and compliance requirements through strategy development and deployment

How to Apply:

Interested and qualified applicants are invited to apply using the below listed address attaching their non-returnable application and CV with all credentials through the following Apply link blow.
  • Only shortlisted candidates will be contacted.
 click here to apply now.

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