Job Information
Salary: Competitive
Employment Type: Full-time
Job Level: Entry Level (1-3 years of experience)
Category: Customer Service, Hotel, and Hospitality
Location: Addis Ababa
Job Description
- To be familiar with all food and beverage items on the outlet menu.
- To utilize the outlet point-of-sales and table assignment system as prescribed.
- To be flexible wherever possible in meeting special requests from guests for specific table assignments or other requests.
- To maintain the entrance area and host/hostess station in a clean and orderly manner at all times.
- To maintain the restaurant’s guest history system.
- To work in a supportive and flexible manner with other employees and other departments.
- To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
- To take and manage reservations and table assignments as prescribed by the Outlet Manager.
- To follow all telephone usage guidelines, using the guest’s name and standard greetings as prescribed by the Outlet Manager.
- To wish guests “goodbye” as they leave the restaurant, as prescribed by the Outlet Manager.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
Requirements and Qualification
- Ideally with a relevant degree/diploma/certificate in Hotel Operation/Hotel Management or Related Fields.
- COC Certification is mandatory requirement
- Minimum of 1 year of work experience in related operations
- Ability to work with team
- Good interaction with guests
- Good communication and interpersonal skills
How To Apply
Interested and qualified applicants are requested to apply only through ethiojobs.com
Upload updated CV and application letter.
Only shot listed applicants will be contacted
Deadline: Jul 04, 2024