Return & Refund Policy

Welcome to LearnEthiopia.com. We strive to provide high-quality online educational content for learners. Please read our Return and Refund Policy carefully before making a purchase.

1. Nature of Products

All products sold on www.learnethiopia.com are digital/online courses, delivered electronically through our platform. No physical goods are shipped.

2. No Return Policy for Digital Products

Due to the nature of digital and downloadable content, returns are not applicable once access to the course has been granted.

Once a course is purchased and access is provided:

• The course cannot be returned
• The course can be exchanged only if it have same cost
• The course cannot be transferred

3. Refund Policy

Refunds are generally not provided for online courses. However, refunds may be considered only under the following exceptional circumstances:

• Duplicate payment made accidentally for the same course
• Technical issue from our side where course access is not provided despite successful payment
• Payment deducted but course access not activated

👉 In such cases, the issue must be reported within 7 days of purchase.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Lack of usage or non-completion of the course
• Incompatibility with your device or internet connection
• Failure to understand course content or language
• Sharing of login credentials or violation of our Terms of Service

5. How to Request a Refund

If you believe your case qualifies for a refund, please contact us with the following details:

• Registered email ID/username
• Course name
• Transaction ID / Payment reference number
• Description of the issue

📧 Email: info@learnethiopia.com
🌐 Website: www.learnethiopia.com

Our team will review the request and respond within 5–7 working days.

6. Refund Processing

If approved:

• Refunds will be processed to the original payment method
• Processing time may take 7–10 business days, depending on your bank or payment provider

7. Policy Updates

LearnEthiopia reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

8. Contact Us

For any questions regarding this policy, please contact:

LearnEthiopia Support Team
📧 info@learnethiopia.com
🌐 www.learnethiopia.com