Vacancy at Dashen Bank for 2024

Dashen Bank

Named after Mount Dashen, Ethiopia’s highest mountain, Dashen Bank aims to be the premier bank in its category across Africa. As one of Ethiopia’s largest private banks, it is headquartered in Addis Ababa and operates an extensive network that includes more than 450 branches, 10 dedicated foreign exchange bureaus, 400 ATMs, and over 950 point of sale (POS) terminals. The bank also boasts correspondent banking relationships with 462 banks across 170 cities in 70 countries globally.

Position 1: Senior Customer Service Officer Cash I 

Job Summary

• The department’s entrance workplace customer service assistance will be given by the Senior Customer Service Officer Cash/Accounts. In addition to handling all buyer requests on the branch, s/he will handle money and non-cash transactions, account administration, and buyer inquiries.

Academic & Professional Qualification

• Bachelor’s degree in an enterprise associated discipline e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or some other equal fields

Experience

• At least 4 (4) years of banking experience

Behavioral Competency

• Interpersonal and cross-cultural skills, together with ability to construct collaborative relationships with sensitivity to range/inclusion.
• Creativity and innovation expertise.
• Action oriented.
• Quality focus and a focus to element.
• Professionalism and integrity in line with Dashen Bank values.

Place of Work: Nur Branch (IFB full-fledged Branch) Assela Town 

Apply: application form

Position 2: Customer Service Manager Grade I

Job Summary

• In order to ensure operational excellence and deliver exemplary providers for the highest levels of customer satisfaction while advancing the Bank, the Customer Service Manager will work with the Branch Manager to coordinate all activities of the Customer Service Officers (Maker/Checkers) and Senior Customer Service Officers (Cash/Accounts) within the Branch.

Academic & Professional Qualification

• Bachelor’s degree in a business-related field e.g. accounting, management, economics, business administration

Experience: Minimum of Six (6) years banking expertise

Place of Work: Nur Branch (IFB full-fledged Branch) Assela Town

Apply: application form

Position 3: Branch Manager I

Job Summary

• The banking operations of a branch workplace will be organized, set up, led, and managed by the Branch Manager
• He or she will ensure that all staff members follow the nation’s laws, regulations, and the Bank’s working processes, standards, and code of practices. He or she might even oversee the department’s attempts to boost business and increase gross revenue.
• Even the customer service activities and department operational excellence may be guided by the Branch Manager. He or she will draft and submit the yearly budget, work schedule, and progress reports. The employee may even take part in a variety of community events and maintain close ties with the business community in order to promote businesses that the Bank supplies.

Academic & Professional Qualification

• Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Experience

• Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.

Place of work: Nur Branch (IFB full-fledged Branch) 

Apply:

• Assela Town: Application Form
• Assasa Town: Application Form
• Dalocha IFB Branch: Application Form
• Koka Branch: Application Form

Deadline: May 24, 2024

How to Apply:

• Interested and qualified applicants should apply through the Above Microsoft Application form links And follow the below guidelines.
• Applicants should fill all the details on the vacancy application form in each job and make sure you submit after completing all the questions.
• Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc. which are stated on the application form /CV).
• CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
• Female applicants are highly encouraged to apply

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Note: To prepare for exam and interview you may use this website, click here